Returns & Exchanges
At Painted Paper, we want you to love your home transformation, which is why we offer a 30-day return window for all unused and unopened wallpaper rolls and home decor items. Please ensure all products remain in their original packaging to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original shipping box, ensuring that all wallpaper rolls are secured to prevent creasing during transit.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing